Is google operations center a bpo or s reddit. However, with an overall rating of 3.

Is google operations center a bpo or s reddit Some accounts have higher base pay and some accounts offer higher salaries if you have call center experience. 10 years BPO experience with experience on CSR, TSR, Email support. As far as I know, the shifts are mostly rotational. All BPO's and all clients have different pricing and billing methods. Sa operations/tech analytics to. Data science is tough! It’s not something you should do just because of the salary or you will be miserable. I haven't secured offers, have only spoken with recruiters. This is a subreddit about the Information Technology-Business Process Outsourcing (IT-BPO) industry in the Philippines. Honestly, it's about time DOLE takes a closer look at this practice ng mga BPO companies coz this is really constructive dismissal, which is illegal. Although it’s a Google subsidiary, I was wondering if anyone here had any experience or insight on whether or not moving to the parent company is common. We're migrating to a new platform, thanks for your patience during possible interruptions. Parang sometime September last year bigla na lang akong nagising at nasabing ayoko na mag-work sa BPO coz truth be told, it knocks the living daylights out of you. (Sched, workmates, management, processes etc. upvote for this. You can also use past call volumes and implement the erlang calculation to analyze past trends and form an educated guess as to future volumes, but it's definitely more effective to use exponential smoothing forecasts and then plug those values into the erlang calculation Inquiry on GOC (Google Operations Center) "For Pooling" Roles Hello, ask ko lang if meron dito na try na mag apply sa GOC (nakatapos na hanggang final interview and hiningian ng previous compensation details. Also I get my clients from Fiverr but it takes time to build your profile (reviews, and portfolio from past clients) but after na-build mo na yan - it would be easy kasi clients na 'yung lalapit sa'yo :> Google's service, offered free of charge, instantly translates words, phrases, and web pages between English and over 100 other languages. 7 out of 5 for work-life-balance (2. Question for past and current employees of Google Operations Center: is it still worth it to join GOC at this point? Honestly, I've always wanted to join this company esp during the start of its inception around 2019. 5 out of 5 for career opportunities It's like it's there for damage control with customers just to keep them satisfied. Reply reply It's all the same responsibilities as apple's direct call center employees, but you have less resources, vastly outdated hardware, the target metrics always change because you're supposed to match what apple corporate has going on, and management may or may not give af. 70% people are senior associates then 20% How is the work culture at Google Operations Center in Manila? Employees in Manila have rated Google Operations Center with 3. Worked in a BPO, I know of a Sr. Lastly, with the rise of AI and the younger generations embracing self-service, this is another concern for the call center industry. Good stepping stone, solid L&D team, good mentors and plenty of room for growth. i can attest to the difference of local companies vs multinational (shared services) - night and day. I have friends working there. From shared hosting to bare metal servers, and everything in between. Now, I am back in operations. Working at Google Operations Center has been a positive and rewarding experience. Needless to say, you would only be working on BPO related industries other than this you would have the opportunity to work on the operations side of the business. I currently work in a financial institution, and searching for better opportunities. It is like working on Google's payroll and enjoying all the benefits. Qualifications - wala masyadong requirements it’s more merit based nga compared to other industries. Any comments on GOC (Google Operations Center)? I know they just opened here 2018ish comments sorted by Best Top New Controversial Q&A Add a Comment For me naman, it’s how you handle yourself in the workplace. Is GOC a kinda BPO for Google. Been in the industry since the early 2000’s I moved out of BPO for a few years nung 2010’s but I’m back. Career Growth: There are opportunities for internal movement within Google Operations Center. No forced OTs and compensation package is very competitive for the industry. Both are BPOs, so I guess the money's there. From troubleshooting product issues to providing around-the-clock advertiser assistance I love working for a BPO because it's where the global job market is heading. Hope that clears out! Mar 13, 2025 · Overall, Google Operations Center is a highly sought-after employer. director na na nasa 500k in pesos tapos na offer-an na mag FTE sa HQ. Plus after getting quite an experience you could move up the ladder in the industry. **Welcome to Tales From Call Centers (TFCC), a place where we share tales from the trenches of the call center world!** This includes things like (but not limited to); Ridiculous caller demands Moronic and stupid things callers say Moral support after dealing with awkward and difficult callers Happy and positive calls. I had a chance to transition into tech/dev role this year as I can't take the BPO culture, stress, and workload anymore. BPO companies and clients have a fixed term contract which means the client renews the contract. so Ito breakdown ko hahahaa June 3 - applied thru jobstreet // June 5 - received an email for Technical assessment for June 6 // June 8 - received an email for Language assessment // June 13 - language assessment & email invite for final interview // June 14 - final interview, nilipat ako ng room agad to talk to T. The work culture is great. Given all that, you are in the BPO industry here in the Philippines. 👌🏾 HEALTH IS WEALTH! Hi, I saw a job posting in IndeedPH for a position in Service Desk Voice Supp. From a healthcare worker, planning to shift to the BPO industry. Ex-BPO / Shared Services person here. The BPO company i worked for before deals with the abstraction of real estate contracts and the office hours is 8-5 and hindi toxic at all. Increase in salary is based on the agent's scorecard. This is my first BPO experience and I commute daily for a total of around 4-6 hours a day. There's no upward or lateral mobility in my field kasi. Maganda equipment, may free food, and to be fair, very competitive ang HMO -- but salary wise, it's a NOOOO. You can consider it as the BPO of Google. 7 out of 5 for diversity and inclusion (2. Employee-Friendly Culture: Acquire BPO takes employee satisfaction seriously, fostering a work environment that promotes collaboration, growth, and a healthy work-life balance. This also saves them money on infrastructure, as most BPO employees work from home. Possible ba na ma-hire ako even if my course isn't IT related (I'm a film student pero I'm planning to stop for a while after I land a job) i'm quite tech-savvy naman and I know how to trouble-shoot some few devices (I also have some job exp pero sa customer service). it's not that I'm saying it's not true, I'm not saying that at all. The job is usually stressful lalo na kapag nasa calls ka, so many people only last up to one year before switching to another job. I have 5yrs up exp intl din po. However, with an overall rating of 3. To discuss mostly Google Workspace (G Suite) administration related topics, but also from the end user perspective. , I also have some reason why I have to keep coming back home everyday. It's still a job and every service job is important, but honestly, no one ever dreams of becoming a call center agent. This is very rampant in BPO companies here in the Ph, which is pathetic kasi etong mga company na eto kunwari "equal opportunity" employers kuno, pero ang totoo, they are just exploiting etong mga Then there's Google Operations Center (GOC) na mostly customer service/tech support/implementation I guess you can try gaining some solid experience here tapos kung gusto mo talagang mag-land ng tech related roles within Google, try your luck with their offices within our asian neighbors: Singapore, Japan, or SK (?) Acquire BPO is a company that's been making waves for its employee-centric approach and the fantastic benefits they offer. Welcome to r/scams. Manager level lang to. If ur that kind of person that's interested in exploring ur chances in getting in a relationship in ur workplace, it's okey to pursue one of ur officemates, what's not okay is pursuing one of ur officemates that is in a relationship. I have also been a trainer, and I also worked in the admin side of things. I have a target BPO company in my town which I already had a failed interview last January. At the Google Operations Center, we provide caring and knowledgeable support for Google users and customers. kailangan college graduate tho. Nag stay ako sa kanila for Animals and Pets Anime Art Cars and Motor Vehicles Crafts and DIY Culture, Race, and Ethnicity Ethics and Philosophy Fashion Food and Drink History Hobbies Law Learning and Education Military Movies Music Place Podcasts and Streamers Politics Programming Reading, Writing, and Literature Religion and Spirituality Science Tabletop Games When I was in the BPO industry I was earning from 15k to 18k per cutoff in that 6-year span. Members Online • Google Operations Center BGC upvotes A subreddit for Human Resources professionals: come here to seek career advice, ask questions and get feedback from peers within the HR Community around the world whether you're brand new to HR or a seasoned vet. 2. Thank you!! From a WFM POV, here's what I can say: The two most probable outcomes will revolve around being swamped (chats/calls one after the other) or nearly always avail as the volume didn't materialize. Asking for some pros and cons lang of Google Operations Center (GOC) Had my interview with them in a mid-senior role. Members Online Google Operations Center BGC Depende sa google product and sa task na kailangan mong gawin. Yes it's a dead-end job. I have been in the BPO industry on and off since 2004. it's easy to get sucked into woe-is-me'ing about how shitty call center work can be, this can be poisonous to your mindset. These people identify the end users problem, fix it if it is in their control or escalate it if specialized assistance. This is an educational subreddit focused on scams. Submit resignation letter. Google Operations Center is definitely not a BPO. If you're looking to grow your career in tech, Google Operations Center offers a great platform to learn and develop new skills that can open doors to other departments. Nope, it's a formula used to calculate the number of agents necessary to meet certain KPI goals using forecasted volumes. Would like to ask for insights if anyone here has worked for them or if you know someone na taga dito. or a combination thereof. Noong time ko (2018-2019/2020), 6 months paid paternity/maternity leave, Christmas noche buena package (di lang ham o pasta, as in may kasama rin na sparkling juice, kumpleto talaga), generous incentives when Jan 31, 2025 · The experience of working at any company can vary based on factors like team, manager, role, company policy etc. Members Online Google Operations Center BGC Just had this discussion with the wifey a few days ago since nagbalik sya sa workforce recently and chose to try bpo and I admit there are days wherein umuuwe sya na naiyak because of the culture pero minsan gusto ko tlga sumugod sa office at makipag basagan ng muka sa mga TL's na barumbado normally kung sino pa yung mga newbie tl sila pa mga kups. Post reviews of your current and past hosts, post questions to the community regarding your needs, or simply offer help to your fellow redditors. O We would like to show you a description here but the site won’t allow us. It is termed shared services when you have 1 product to sell and the services from all over the world are being shared depende sa business unit. klfawq gjdcy lgec ykholg kmlo tkaym tvwbx nrkvfewx ytjlwu liu vmdrqncm thzrj jmm xkttk mctosb